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Mailing Address:

Redding Medical Inc.
152 Westminster Rd
Reisterstown, MD 21136
Phone: 410-526-9755

Online Contact Form:

Visit our online form page for more detailed information at www.reddingmedical.com/contact


Our retail location hours are below:

Retail Store Hours: All times are EST

Sunday: Closed

Monday: 8:30am - 5:00pm

Tuesday: 8:30am - 7:00pm

Wednesday: 8:30am - 5:00pm

Thursday: 8:30am - 7:00pm

Friday: 8:30am - 5:00pm

Saturday: 10:00am-2:00pm

 

Shipping & Delivery

Visit our Shipping page for more detailed information at www.reddingmedical.com/shipping

 

Returns & Replacements

Visit our Returns page for more detailed information at www.reddingmedical.com/return-policy

 

Ordering:

Ordering on reddingmedical.com is simple, easy, and secure. Simply select the color, size, personalization options (if applicable), and the quantity then click the "Add to Cart" button on the product detail page. The Shopping Cart page will then display the items in your cart and will allow you to change the quantity of each item you've selected or remove items. From the Shopping Cart page, you can either proceed to checkout or continue shopping.

When you have finished shopping, click on the "View Cart" or "Cart" icon at the top-right of the page to review your selections. When you are satisfied with your order, click the "Proceed to Checkout" icon to complete your purchase.

Note: If you experience any problems with items disappearing from your shopping cart, make sure you have Cookies enabled in your web browser.

 

Payments, Pricing & Promotions:

We accept Visa, MasterCard, American Express, Discover. We also accept gift cards with the Visa, MasterCard or American Express logo.

 

PayPal

If you have a PayPal account, paying for your Redding Medical order via PayPal is quick, easy and secure. For more information or to sign up for a PayPal account, visit www.paypal.com

 

Viewing Orders:

When you provide your email address when placing your order, we'll send you an order confirmation by email within two hours. This confirmation will give you the order number and indicate the total value of the merchandise. You can get more information on orders and backorders by going to Order Status at top right of Home page. We also send a shipping notification email when your order ships (although there are a few exceptions in cases where your item ships from an off-site distribution center). For most orders, the shipping notification will include information on how to track your shipment.

 

Changing an Order:

We're sorry, order information cannot be changed once you submit your order. We process orders very quickly, and once an order begins the fulfillment process we may be unable to modify it. We apologize for any inconvenience, and we hope that in the majority of cases our faster processing times work to your advantage. If you need to cancel or change an order, please call us at (410) 526-9755 as soon as possible with your request. If the item has not shipped or has not been engraved, we will be able to cancel your order. Please do not email us to change or cancel an order. You MUST call us to change or cancel.

 

Privacy & Security:

Visit our Privacy and Security page for more detailed information at www.reddingmedical.com/privacy

 

International Orders:

Visit our International Orders page for more detailed information at www.reddingmedical.com/international_orders

 

Engraving Options

Visit our Engraving page for more detailed information at www.reddingmedical.com/engraving